What Our Customers Say

"I couldn't be happier with the service from Precision Comfort Heating & Cooling! Brent and his team were professional, punctual, and incredibly knowledgeable. They installed a new furnace in my home, and the process was seamless from start to finish. They even took the time to explain how to use the system efficiently, which I really appreciated. It's clear they care about their customers. Highly recommend!"

"Precision Comfort has been my go-to for HVAC services for years, and they've never let me down. Last winter, my furnace stopped working during a cold snap, and Brent personally ensured someone was at my house within hours. The issue was fixed quickly, and the pricing was very fair. Their team is friendly, respectful, and always goes the extra mile. I trust them completely!"

"Brent and his team at Precision Comfort are AMAZING! I had them install a new air conditioning unit this summer, and the difference it's made is unbelievable. They worked quickly and left everything spotless. Plus, they were so kind and patient answering all my questions. If you're looking for honest, skilled HVAC professionals, this is the company to call!"

"I went with this company to replace my furnace and air-conditioner. My furnace went out on a Friday night, they came out to give me a bid on Monday and replaced both units on Tuesday. I chose them because their price was within $100-$200 of the big companies, but Precision is owner operated. The owner gave me the bid and was here to do the installation. They only took 6 hours to do both installations - it was quick, clean, easy and well done. Highly recommend."

"I had an absolutely 5-star experience with Precision Comfort. Our air went out on Friday night. I called about 8 p.m., they answered right away, apologized for not having a repairman available right away, but set an appointment for between 10-noon on Saturday. The repairman, Brent, was there by 10:30. He was swift to check every part of the AC set-up and quickly found our problem - a bad compressor - and repaired it. The whole thing took 20 minutes. Afterward, I found out that Precision is a local small business, and I was happy to have found our new, permanent, heating and air conditioning company."

"I was very pleased with everything from start to finish. There was no wait, and I ended up needing more work than expected, but was given a very fair price. He was very professional and explained everything clearly."

"The tech was courteous and explained what needed to be done and fixed what was the problem without pressure of needing more. I highly recommend their services."

"The technician was extremely knowledgeable and was very helpful. He was pleasant to work with and fit us in his schedule. He also was very honest as another tech from another company tried to gouge us. I appreciate honesty and integrity in a company. I would definitely hire them again and I would recommend them."

"Our furnace quit working on a very cold day. He was in the neighborhood when I called and was at house within a few minutes. He replaced the igniter, but that wasn't the problem. He could have left it there and charged us for it..but he didn't. He checked out a few more things and realized it was a piece of insulation that had come loose and was blocking the fan. He removed the insulation, restarted the furnace and it worked. He was kind enough to not charge us for his time. We will use Precision Comfort for ALL of our heating and cooling needs!"

"Very fast initial response, scheduled appointment. Arrived on time after calling to let me know he was on the way. Fixed problem with heater in garage quickly. Seemed very knowledgeable. Charge for service was in line with estimate provided on initial call."

"Just awesome service. My A/C went out right before the heat index was in the 100s. Every company I called was booked solid, Precision included. They did however take my name and number and said if they had anyone in the area they would give me a call. Friday I received a call at 9:30pm asking if I wanted them to come out. The OWNER of the company came out and fixed my A/C unit. He was knowledgeable, polite, and gave me some helpful hints on keeping my unit running efficiently. I would highly recommend this company!"

"From the beginning phone call I liked this group. They arrived on time. Answered my questions, cleaned my AC and checked out a possible problem with the furnace. This was a very enjoyable service call and reasonably priced. I will ask these guys back."

"They came out when they said they would. The Technician explained the problem with my furnace simply so I could understand the complex mechanism and promptly fixed it. He even went so far as to dust the furnace controls. I was completely impressed with the company and will use them in the future."

"Brent came out on the same day I called. Showed me what the problem was and explained it to me in a way I could understand. Was able to get everything done in the same day. Will use him again for any of my future heating and cooling problems. Everything was above and beyond what I was expecting."

"Remember the days when you could call on someone to work on something in the house and a professional, neat, courteous, knowledgeable person would show up and do the work correctly? Well, that's what this company does. If you want a professional, honest expert in the heating and air conditioning field, don't screw around. Call this company. Brent is NATE certified, knows his stuff and will deal with you in an honest and ethical manner. In addition, his pricing is very fair."

"Same day service and the repair was fast because he had the part right there on his truck. Very reasonable rates. I will only be doing business with these guys for A/C work from now on."

"They were fast; same day service! Brent knew what was wrong before he even looked at the unit. Very reasonable priced fix. Will only be using Precision from now on. Best customer service and that is a plus nowadays."

"Brent was fast to respond to our request, in fact he was the first to call us, and was reasonable in timing and price. Precision Comfort will be our only call for our HVAC needs."

"It was Father's Day — he came out, looked at the problem, had the part on his truck, and was able to fix the problem. He didn't charge for a weekend or holiday rate for his services. I was impressed."

"Very knowledgeable, explained what he was doing, operation of the furnace and recommendations for filters and upkeep were right on point. Have hired on an annual basis for spring and fall furnace and A/C preventive maintenance. I would not hesitate to recommend Precision Comfort. By far the best value for the money."

"The technician noticed that the home builder incorrectly pointed the furnace exhaust towards the external AC unit, which was causing corrosion. This fact was not noticed by other companies that have serviced the AC. The technician redirected this exhaust away from the external AC unit at no additional charge."

"I would highly recommend Precision Comfort. My furnace went down about a week ago. I researched HVAC companies and Precision Comfort reviews won, and they were dead on. Great service. Personable, competent. There was ample opportunity to gouge me, possibly make unnecessary repairs. That DID NOT happen. I'm a firefighter in Des Moines and know when a person is good. Precision Comfort is much better than good."

"Brent was fantastic. Very knowledgeable, professional and efficient. Brent talked me through what he was looking at, how to avoid issues and recommended easy do-it-yourself tips. I recommend Precision Comfort for anyone looking at HVAC work."

"Brent was very professional and accommodating. I was ready to install a new AC unit using another company and he came out and it ended up being the wall thermostat that needed replaced. Great work and nice guy! Highly recommend."

"Brent went out of his way to accommodate my schedule. He arrived on time, diagnosed the problem correctly and had repair parts in his truck. The AC was working in less than 20 minutes."

"The temperatures have been near 100, we have a small infant, and our AC went out. Brent said he would be able to come out that day. Once he arrived he had my AC up and running in 20 minutes. Brent is a straight shooter and told me what the charges would be before they happened. Their customer service is excellent in every way — they even wore booties when coming in the house to protect the floor."

"Brent saved us over three grand by repairing rather than replacing. His recommendations were fiscally reliable. We should get many more years out of our unit and then not have the need to purchase as pricey a replacement, based on Brent's advice."

"Brent came out to repair my AC and the service couldn't have been better. It was a very hot and humid day and he was at my house within 5 hours of me making the call. He took the time to explain what the problem was, gave me a couple of options for repairing, and had my AC back up and running in no time. He was fast, friendly, courteous, reasonably priced, and he even put on shoe covers so as not to track on the floor."

"I didn't need to hire Brent because he recommended to keep my old unit for another 5-10 years. Instead he offered to fix the possible leak for a very decent price. But again he said to wait until next spring to do this if necessary. He was very honest and sincere. I will definitely call him for my heating and cooling problems."

"I can't say enough great things about Brent Wheeler and Co. He replaced my air conditioner and is highly professional, timely and dedicated to his work and customers — not to mention very reasonable with his rates. I would — and have recommended him to all of my friends, family and co-workers."

"Very professional. On time for appointment. Used booties to cover shoes so he didn't track on carpet. Talked to me about everything that was being done and why he was doing it. Answered all my questions. I was very pleased. I thought the amount charged was what it should be for the work done."

"We had a furnace problem on a horrendously cold day, and the roads were a mess. Brent was at our home in less than two hours, and even arrived a little early. He had our furnace fixed very fast, and inexpensively. I was very impressed with his professionalism and appreciated that he didn't try to sell us products or services that we didn't need. I will definitely use Precision Comfort in the future and recommend them to everyone I can."

"Brent did a fantastic job! Less than 5 minutes after I submitted my info, he called and we set up a time. 9am the next day he was at our house, and shortly after our A/C was fixed. His rates are reasonable, and he clearly explains what the costs are."

"100% satisfaction. Brent was prompt, professional, and saved us money by being up front about what needed to be done. We will definitely use Precision Comfort again."

"Fast, efficient, and friendly. Could not ask for more. The new unit is very efficient and works great. Saved our summer, just in the nick of time."

"Brent was very professional in every sense of the word. He checked and cleaned the A/C. Great service and I expect to have him back when it's time to check the furnace."

"Great service, excellent deal and very professional. I would highly recommend the staff of Precision to anyone who doesn't want to get gouged by the other heating and cooling companies in Des Moines and surrounding areas."

"Great service, reasonable price. Would hire him again."

"The service paid for itself since the tune-up and cleaning found a potential problem and addressed it before it would have cost much more."

"They did a great job! They were quick, dependable, efficient and reasonable. I would definitely hire them again."

"Prompt service and right on time. He was very courteous and proved to me that he is honest."

"Absolutely fantastic. I would use them again."